Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour resolution warranty with all of our Linux shared hosting packages, which means every single advice request you email is going to be responded to in only 60 minutes max. Our support company members are trained to easily sort out any situation and to give you quick guidance on any situation that you may have.
A Top–quality Support Service
You could write to us 24x7x365 with any question you may have relevant to our solutions. We have professionals available on daily basis to provide instructions at any time needed. You may use the ticket system or drop an email anytime, alternatively you can pick–up the phone or use the live chat through business hours.
An Intuitive Help Section
We have integrated a huge knowledge base into the Control Panel allowing you to have beneficial step by step guidelines at any time. Each area of the Control Panel features its own contextual guide area having a group of how–to content articles. We have also organized videos to give you a far better visual representation of how to execute any given process.