Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Site Control Panel you’ll find a comprehensive Help Center section featuring heaps of instructional articles and commonly asked questions. They are answered by our support team of skillful techs. Just fill in your question and our smart platform will offer you the most appropriate answer.

  • Top quality support service
  • Educational Videos

  • If you prefer to see how a task is accomplished or how an issue is rectified, instead of just reading about it, then take a look at our selection of step–by–step video tutorials. They address lots of different issues and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute ticket response time guarantee. A team of skillful technicians will be online for you to answer all the questions that you could possibly have. During non–busy periods, a response will be offered in even less than twenty minutes.